You Prefer Amazing or Average Customer Service? How Would Your Customers Respond?

Aug 27, 2021

Does everyone in your business or agency understand and believe that providing superior customer service is one important way to set yourself apart from the competition? Shep Hyken, best selling author and sought after speaker, returns to TBBT to share tips on delivering an AMAZING! customer service experience that keeps customers coming back for more. Shep also outlines many of the interesting and important points he presents in his latest book, ‘I’ll Be Back’.

In a Crazy Bids true to its name, Rick Jennings discovered a bid that pairs bourbon, beer and books.

All of that and more. A lot more!

Click below to listen.

Our Guest: Shep Hyken


Pre Order: ‘I’ll Be Back: How to Get Customers to Come Back Again and Again'.

For more information about 'The Big Bid Theory' or BidPrime, call us at 888.808.5356 or visit BidPrime.

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